Focusing on innovation projects and demonstrating DHL’s innovation capability while driving innovation excellence across the company are key tasks of S&I. The Innovation projects are either Product Development based, with the aim of delivering new short-term solutions and services to the current needs of our customers, or Research & Development (R&D) based. R&D projects focus on emerging trends within the industry, to develop advanced solutions to pre-emptively tackle future challenges. Additionally we concentrate on Thought Leadership topics here as we have a big interest in the world. Based at the Innovation Campus in Troisdorf, the innovation team incorporates new technologies for future projects and combines existing approaches and solutions to utilize them more effectively in the marketplace. Solutions & Innovation aims to harness the potential of Innovation at DHL and offer cross-divisional, integrated solutions to customers worldwide.