My DHL ExperienceI joined DHL through the global AIESEC internship program as part of the process migration project team for DHL Asia Pacific HR Shared Services.
As a HR Shared Services Manager, I lead a team of experts providing Payroll, Employee Data Administration and HR contact centre services for DHL entities in the Asia Pacific region. This role is richly impacting as I get involved & work across different business lines locally and globally, as well as contribute at operational and strategic levels.
I have also gained a wealth of experience in Process Migration & Optimization, Employee Communication, Lean Six Sigma implementation, Team Management and Learning & Development. I will soon be moving in to a new role as part of a Lean Operations global initiative. This will involve implementation of productivity-related initiatives focussed on transforming our organization into a Lean Enterprise.
My proudest moment was when two employees from the team I managed received ‘Employee of the Quarter’ recognition, with one of them receiving the regional ‘Employee of the Year’ award.