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Surcharges for Exceptional Activities

DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
In order to maintain a consistently high level of service, DHL Express levies under given conditions a surcharge for exceptional activities. DHL Express regularly evaluates the level of these surcharges to reflect the changing costs associated with offering exceptional activities, and we strive to ensure these surcharges remain fair for our customers.
The following surcharges are payable on international shipments:

Description Surcharge (EUR)
Remote Area Delivery 20.00 EUR or 0.30 EUR/kilo if higher
Remote Area Pickup 20.00 EUR or 0.30 EUR/kilo if higher
Dangerous Goods in Excepted Quantities 5.00 EUR
Dangerous Goods in Limited Quantities 20.00 EUR
Full Dangerous Goods 80.00 EUR
Dry Ice (UN1845) 10.00 EUR
Lithium Batteries Section II (PI966, PI969) 5.00 EUR
Lithium Batteries Section II (PI967, PI970) No charge
Lithium Batteries Section I, II (PI965) 80.00 EUR
Biological Substances (UN3373) No charge
Consumer Commodities (ID8000) 5.00 EUR
Over Weight Piece 40.00 EUR
Over Sized Piece 40.00 EUR
Over Handled Piece 80.00 EUR
Address Correction 10.00 EUR
Advance Payment 10.00 EUR or 2% of the credit advanced, if higher
Elevated Risk 20.00 EUR
Restricted Destination 30.00 EUR
Exporter Validation 30.00 EUR
The following surcharges are payable on domestic shipments, when different to those above:

Description Surcharge (EUR)
Remote Area Delivery 10.00 EUR or 0.15 EUR/kilo if higher
Over Weight Piece 20.00 EUR
Over Sized Piece 20.00 EUR
Over Handled Piece 40.00 EUR
Address Correction 5.00 EUR

Should you have any questions on surcharges please contact usContact Us.

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