A world-renowned premium car manufacturer produces luxury and all-terrain premium passenger vehicles with globally recognized iconic brands. DHL has been responsible for managing the inbound logistics at the customers' factory since 1998, moving raw material, components and sub-assemblies within the plant to make sure they are at the right place when needed.
For one leading international automaker, increasing the efficiency of inbound-to-manufacturing materials flow was the fundamental step in driving peak production performance. And with all the parts that go into a single vehicle, there was no room for a single stumble. DHL had developed a supplier integration system to meet just these kinds of challenges.
When one of the world’s leading car manufacturers needed a way to radically upgrade its spare parts distribution model, it called on DHL’s proven expertise. The innovative shared-user local distribution solution (currently rolled out across 11 regions) enables the business to make up to four deliveries a day to its service and repair centers, resulting in higher levels of aftersales customer service and increased sales of spare parts.
The customer is an international car manufacturer present in approximately 120 countries, producing a range of cars and vans. Headquartered in Europe, it is one of the top automotive brands in the region. With a stable of brands under its belt, the manufacturer has achieved a global presence through its alliance with and acquisition of other automotive companies. The manufacturer was facing complications managing its automotive component collections.
The tire industry faces a number of difficulties on various fronts such as sales, production and market competition. These include decreasing sales, increasing part worn sales, pressure from Far East imports, expanding factory warehouse direct volumes, the growing cost of raw materials and manufacturing, higher distribution costs and rising fuel prices. Leveraging its scale and depth of experience, DHL used an industry-leading transport planning solution and order management system
Ford Motor Company is a global automotive company that manufactures and distributes automobiles across six continents. The DHL LLP approach focused on a single European solution to unite European manufacturing and increase network visibility. This was accomplished by transforming from a Destination Based Network (DBN) to an Origin Based Network (OBN), which introduced synergies of integrated collections and the benefits of an engineered transport network specific to Ford’s needs.
One of the world's largest & most recognizable OEMs has partnered with DHL for over 20 years, drawing on its logistics expertise to oversee their UK aftermarket parts distribution. DHL distribute the aftermarket parts to the dealership network through-the-night on a shared user transport platform called Auto Alliance. DHL and the customer are continually investigating new innovative ways to reduce costs and drive continuous improvement.
The automotive manufacturer's service centers received only one parts delivery each working day. Because of this, whenever an additional problem was diagnosed in the service center, the end-customer had to make a return visit or the service center would hold the vehicle for an additional day for the required parts to arrive. DHL drew up a sustainable logistics solution that enabled to receive three additional part deliveries each day.
The Automotive aftermarket has become an increasingly competitive and challenging industry for Original Equipment Manufacturers (OEMs). With servicing levels falling, car sales in decline and rising distribution costs OEMs are seeking new and innovative ways to maintain healthy profit margins on aftermarket sales. DHL‘s Auto Alliance network is a UK wide collaborative transport platform that drives sustainability, utilizes vehicle space and reduces costs.
Wrightbus is the UK’s leading independent supplier of accessible buses for public transportation systems. With the ever-increasing number of Wrightbus vehicle’s operating on mainland United Kingdom roads the company’s aftermarket subsidiary, Customcare, sought an innovative logistics solution to increase availability of servicing and maintenance parts to minimise vehicle downtime and whole life costs.
One of the world's leading suppliers of electronic automotive parts required a specialized warehousing solution. DHL built and designed a new 15,000 m² distribution center. The site's location has excellent transport links, presenting the electronic automotive parts supplier with direct access to the high-speed road network to other parts of East Europe. DHL also provides value-added services at the site, including printing and labeling, and shrink-wrapping items in foil before shipment.