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Technical Services

Technology manufacturers expect every link in the supply chain to be capable of adding value to their product or process. This means that finished goods are customized just before they are shipped to the final address and returned goods are recovered and repaired, just after collection from the end-user.

Our Technical Services offering integrates pre-sales and aftermarket activities with core warehousing and distribution capabilities in order to optimize your supply chain, improve bottom line performance and enhance your end customer’s experience. Our services include:
  • Pre-Sales Technical Services: assembly, kitting, co-packing, configuration, customization, staging and deployment.
  • Aftermarket Technical Services: recovery, redeployment, repair, resale and recycling (5R’s).
We will work with you to understand and define your objectives in each area, proposing a tailored, cost-effective way to seamlessly outsource both the process management and the practical work and skills.

Here is how integrating Technical Services with logistics adds value to your business:
  • Simplify operations with an end-to-end solution
  • Improve flexibility to respond to volume fluctuations and customer demand
  • Increase agility and speed to market
  • Reduce operational costs by up to 20%
  • Reduce your business risk by using one of our multi-client facilities or flexible temporary workforce
  • Improved return and repair avoidance
  • Minimize cost of managing returns
  • Create new revenue streams by maximizing the value of your end-of-life assets

Our library of Technical Services case studies demonstrates how we work collaboratively alongside our customers and how our solutions deliver real value.
Our library of Technical Services case studies demonstrates how we work collaboratively alongside our customers and how our solutions deliver real value.
 

 
 

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