DHL-Sinotrans announced the official launch of the Chinese language version of EasyShip, a powerful customer-end shipment management tool, with the aim of further improving services and technical support for its local customers. With EasyShip, DHL-Sinotrans’ local customers can now process and track shipments via the Chinese-language interface.

EasyShip has been widely adopted in more than 150 countries and territories world wide, and has earned widespread plaudits from DHL customers for its user-friendliness and convenience. In the past, EasyShip was available in China only in its English version. With the newly released Chinese version, customers proficient in the language have another easy and efficient way to manage the shipment process.

In addition, the Chinese version provides better user-friendly interface and its registration wizard makes it easy for customers to install and use the tool. The upgraded software allows all shipment records and the address book data to be imported, relieving the users of cumbersome procedures in the upgrading process, while the enhanced stability and security helps to ease possible concerns of the customers. The functions are also optimised, allowing users to process multiple shipments, and in the case of LAN users allowing concurrent users to process shipments. EasyShip can also help users to track the shipment process accurately, control costs and produce detailed and customised reports according to the specific demands of the users.

“DHL-Sinotrans has always been committed to providing cutting-edge informational tools in order to assist our customers with the shipment delivery process. We attach great importance to feedback of customers from different areas and we are committed to offering practical solutions in response to different customer demands,” said Mr. Wu Dongming, Managing Director of DHL-Sinotrans. “The Chinese-language version of EasyShip is a powerful and innovative shipment management application, which will provide customers with more detailed and accurate data, and help them identify the most suitable shipment services.”

EasyShip has been adopted by more than 319 firms in China since it was first introduced by DHL-Sinotrans in 1996, and the use of this powerful tool continues to grow. Freight volume realised through the use of the software registered double-digit growth over the past year.

EasyShip is only one of the many state-of-the-art freight shipment solutions offered by DHL-Sinotrans, in its commitment to provide “customer first” service. By leveraging its extensive IT resources and technology, DHL-Sinotrans offers a wide range of express services and electronic commerce solutions. DHL’s innovative hi-tech solutions, such as e-Track*, Web Shipping** and SMS Tracking***, allow customers in China to process logistics information accurately by integrating the delivery process with customers’ internal management information, thereby contributing to the transparency in the shipment process.