DHL offers a range of special collection and delivery options including:
outside normal business hours
weekend and holiday service
special vehicles for heavy or bulky shipments (on special request only)
delivery on appointment
Information Services
An extensive range of information services are available for individual or complete shipment management:
performance and quality ratings
online customs clearance and brokerage, e.g. import-, export- and transit formalities or temporary export
advice on customs regulations and documentation. Our Trade Automation Service offers the industry's most comprehensive trade and customs information for: duties and tax estimates; product codes and compliance; trade regulations and restricted parties. Alternatively, you can always contact Customer Service or your local Sales Executive.
Dangerous Goods
DHL is fully certified to handle all types of Dangerous Goods for road and rail freight except for Class 1, Class 6.2 and Class 7. This is in accordance with ADR/RID Dangerous Goods regulations and with the regulations issued by country and local governing agencies.
Payment/Billing Services
DHL offers flexible billing and payment options for transport charges, duties and taxes. This flexibility gives you the freedom to use a range of different delivery terms as well as cover your individual billing needs.
Insurance
On top of the standard DHL liability, we provide insurance services that offer our customers financial protection against all risks of physical loss or damage from almost any external cause.
