The Employer
Values and Culture
Seven Corporate Values - challenge and guidance at the same time
Our corporate culture creates added value and leads us on the way to become stronger than our competitors. This is an obligation that we have to our shareholders. Our corporate culture unites the excellence of our individual subsidiaries and their unique company cultures to produce a shared strength.
An active, open corporate culture makes us an attractive employer for highly talented people and strengthens our position as a responsible global corporate citizen in this world.
We are committed to the values defined in this corporate culture. They are both a challenge and a guidepost. They support the evolution of our business while we and they continue to develop.
Our corporate culture creates added value and leads us on the way to become stronger than our competitors. This is an obligation that we have to our shareholders. Our corporate culture unites the excellence of our individual subsidiaries and their unique company cultures to produce a shared strength.
An active, open corporate culture makes us an attractive employer for highly talented people and strengthens our position as a responsible global corporate citizen in this world.
We are committed to the values defined in this corporate culture. They are both a challenge and a guidepost. They support the evolution of our business while we and they continue to develop.
I. To deliver excellent quality
Our core business is to deliver excellent service - for any product, at any time, at any place.
We provide worldwide door-to-door services ("old integrator") as well as comprehensive solutions ("new integrator").
We improve our services based upon the demands of our customers in our national and international markets.
We continuously challenge and improve our structures and production processes.
We provide worldwide door-to-door services ("old integrator") as well as comprehensive solutions ("new integrator").
We improve our services based upon the demands of our customers in our national and international markets.
We continuously challenge and improve our structures and production processes.
II. To make our customers successful
Customer satisfaction is the No. 1 factor of our Group's success.
Our customers' success is our success. We strive to establish long-term business partnerships with our customers. These partnerships will result in long-term success for both sides.
We have the best possible knowledge of customers, markets and competitors, and are therefore the trend-setters in the market.
Our activities are governed by our knowledge of the global and local requirements of our customers and markets.
Our customers' success is our success. We strive to establish long-term business partnerships with our customers. These partnerships will result in long-term success for both sides.
We have the best possible knowledge of customers, markets and competitors, and are therefore the trend-setters in the market.
Our activities are governed by our knowledge of the global and local requirements of our customers and markets.
III. To foster openness
We think globally, act locally and respect different cultural values in the countries where we operate.
Transparency helps us promote integration and, in turn, the success of the Group.
We make decisions based on facts and analyses. To do so, we use the combined knowledge of our Group in all our locations and units, and the expertise of all our employees at all times.
We learn from successes and failures, from internal and external best practices, from every single employee.
Transparency helps us promote integration and, in turn, the success of the Group.
We make decisions based on facts and analyses. To do so, we use the combined knowledge of our Group in all our locations and units, and the expertise of all our employees at all times.
We learn from successes and failures, from internal and external best practices, from every single employee.
IV. To act according to clear priorities
Clear priorities shape our actions:
- The success of our customers.
- The success of our Group.
- The success of each organisational unit and the success of each individual.
V. To act in an entrepreneurial way
Entrepreneurial conduct constitutes the spirit of our Group. We demand and promote individual responsibility.
Excellent people are the key to our success. We welcome motivated and loyal employees who strive for top performance. One of our core responsibilities is to recruit, develop and retain such employees in the long term.
We require our executives to be top achievers who act as role models both in their professional and personal conduct.
We recognise and reward individual performance and economic success in line with local best practice standards.
Excellent people are the key to our success. We welcome motivated and loyal employees who strive for top performance. One of our core responsibilities is to recruit, develop and retain such employees in the long term.
We require our executives to be top achievers who act as role models both in their professional and personal conduct.
We recognise and reward individual performance and economic success in line with local best practice standards.
VI. To act with integrity internally and externally
Integrity determines the way we work within the Group as well as our conduct toward our business partners, shareholders and the general public.
Each employee has the opportunity for personal development according to individual performance - regardless of gender, religion or culture. We do not tolerate any form of discrimination.
Each executive respects each employee's personal dignity and personality, and is responsible for creating an atmosphere of mutual trust within the team.
Executives delegate tasks effectively. But, they remain responsible for the results.
Each employee has the opportunity for personal development according to individual performance - regardless of gender, religion or culture. We do not tolerate any form of discrimination.
Each executive respects each employee's personal dignity and personality, and is responsible for creating an atmosphere of mutual trust within the team.
Executives delegate tasks effectively. But, they remain responsible for the results.
VII. To accept social responsibilites
We are committed to goals that generate benefits for the communities where we work. We respect the traditions, structures and values of the countries where we operate.
The protection of our environment is part of our corporate strategy.
We promote our employees' social commitment.
The protection of our environment is part of our corporate strategy.
We promote our employees' social commitment.
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