Express messages on the move

Do you need up-to-the-minute news about your time-critical shipments, wherever you are? DHL ExpresSMS brings you all the information you need direct to your mobile phone. Anywhere, anytime.

What is DHL ExpresSMS?

DHL ExpresSMS allows mobile phone users to track the progress of single shipments. Because you have access to crucial tracking information at the touch of a button, you can respond whenever necessary. Wherever you are.

How do I use DHL ExpresSMS?

1. Select the “Messages” (SMS) menu on your mobile phone, then enter your air waybill number as a new message.
2. Send the message to +44 7720 33 44 55 (DD HH LL on the telephone keypad), then put this number in your telephone’s memory for future use.
3. In a few moments, you will receive a return SMS message with the details of your shipment.

That’s all there is to it!

On request, DHL ExpresSMS will deliver proactive delivery details directly to your phone, allowing you to take immediate action. Simply indicate your mobile phone number when preparing your shipment.

What are the benefits?

• Tracking information available 24 hours a day/7 days a week/365 days a year
• Same telephone number everywhere in the world – at the same rate
• Quicker than calling a Customer Service Agent
• Status information can be easily forwarded to colleagues and customers

If you want further information, contact the local Customer Service department. Tel: (+34) 902 180 780.