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A range of customs clearance and regulatory compliance services for imports and exports.
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As the world's largest and most experienced logistics service provider, DHL understands the complexities of handling cross-border consignments better than anyone. Our comprehensive, highly automated customs brokerage, clearance and compliance services combine in-depth expertise in global customs regulations with local knowledge - ensuring the smooth and expeditious flow of international shipments to and from any location worldwide.
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Importers and exporters are facing a growing number of customs agencies and government organisations, each with a multitude of rules and regulations. We help our customers to clear the regulatory hurdles through a network of strategically located customs brokerage offices around the world.
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We file many millions of customs entries each year, and handle all aspects of customs processes, including: import/export clearance, declarations, pro-forma invoices and certificates of origin. Our expertise also covers customs regulations, bond requirements, duty rates, and petition and protest procedures.
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Other value-added customs services include:
- pre-shipment inspection at point of origin
- preparation and tracking of documentation
- temporary import bonds
- duty drawback management
- special handling procedures for fine art, antiques, retail merchandise, electronics and other goods subject to specific import/export regulations
- consultancy on import/export regulations and tariffs
- tracking, report generation, goods classification and performance measurement.
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Our customers have full and immediate visibility of shipment information via the internet, including shipments on hold and those cleared but not received. We even conduct tailored seminars for our customers to help their staff better understand and cope with the intricacies of customs regulations and procedures.
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