DHL's Logistics eServices provide access to systems that ensure our customers have control and visibility of their supply chains at all times. Products can be tracked, queried and ordered online. To enter these systems and ensure security of information, log-in details and passwords are required.

For more information on any of our Logistics eServices, please speak to your regular account manager.

DHL Exel Supply Chain Integrator

Supply Chain Integrator (SCI) provides customers with vital supply chain information focusing on transportation management and supply chain event management.

With part level, end-to-end visibility linked to automatic alerts and messages, SCI makes a direct impact on our customers' operations by:

• improving customer service through superior information
• reducing costs through supply chain optimisation
• increasing revenue through shorter lead times

Accessible over the internet, SCI is hosted on high-availability architecture and supported through an accredited service management methodology.

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DHL Exel Agile

Agile is used to manage material flow from shipper to consignee. It integrates production release and scheduling information with transportation data to ensure that material reaches the destination as required by the customer.

The system accepts a variety of electronic data interface (EDI) transactions from suppliers, customers and carriers to maintain real-time data on the pipeline and includes AgileConnect which allows customers, supplier and carriers to track, trace and update data on shipments in their control.

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DHL Exel iCIS

iCIS is our internet-based shipment tracking and reporting system. The system provides visibility of any freight movement processed on our global freight management systems.

Shipment and exception milestones can also be directly inputted into iCIS while the user can search for information such as house air waybills (HAWBs), origins, destinations, shippers and consignees.

Standard reports can be generated on your shipments, transit legs and transit delays, using the Crystal Reports reporting system.

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DHL Exel Supply Chain Network Fuels

Network Fuels provides a shared-user petroleum delivery service and has been designed to provide flexibility, combined with the highest standards of operational excellence and safety.

The service provides a quality alternative to traditional spot-hire and can be booked on a daily, weekly or monthly basis dependant on your requirements. It offers real value to customers by:

• maximising fleet flexibility
• reducing costs through optimising core resource levels
• guaranteeing resource provision to drive increased sales
• delivery profile optimisation.

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