Contact DHL eCommerce About a Shipment

Do you have an inquiry about a shipment sent using DHL eCommerce?

If you need immediate assistance, please call one of our agents at +1 317 554 5191 or fill out the quick form below and someone will be in touch.

Hours:

Monday – Friday, 8 am to 9 pm ET

Please note that Customer Service will be closed on the weekends and on public holidays.

Your contact information

Please verify the field

First name*

Please enter your first name

Last Name*

Please enter your last name.

Email*

Please enter your email address.

Telephone number including your country code

Please enter your telephone number.

Please select your country/region.

Shipment ID/Tracking Number

Please verify the field

Please select the reason for your inquiry

Please describe your question or problem as specifically as possible*

Please describe your question or problem as specifically as possible

If you would like to learn more about how DHL uses your personal data, please read our privacy notice.

Document and Package