AIR FREIGHT

• Globally available, next flight out unaccompanied service
• Door-to-door 24/7/365 service
• Pick-up typically within 60 minutes of order
• One transparent door-to-door price
• End-to-end proactive tracking and monitoring
• Online, real-time tracking
• Customs clearance/document preparation
• Dangerous goods and temperature-controlled handling

Our additional ‘secure’ service level meets high security and emergency needs, with an accompanied door-to-door pick-up and delivery, provided by an onboard courier or chartered aircraft.

• Best flight out service within a defined network
• Door-to-door 24/7/365 service
• Pick-up typically within 120 minutes of order
• One transparent door-to-door price
• End-to-end proactive tracking and monitoring
• Online, real-time tracking
• Customs clearance/document preparation
• Dangerous goods and temperature-controlled

Ideal for time-sensitive freight, delivered in the fastest possible door-to-door freight forwarding transit time. 

Using the first scheduled carrier flight out, this service delivers accelerated shipment clearance and handling at origin and destination. 

• Globally available service
• Typical door-to-door transit time of 1–2 days 
• Priority treatment throughout the network for freight shipments
• Prioritized status with carriers
• Door-to-door delivery with other options available
• Import/export customs brokerage 
• End-to-end real time visibility

Using the most economical routing and carrier selection, this cost-effective product doesn’t compromise on customer service. 

This globally available and reliable service is ideal for less time-sensitive freight.

• Cost effective, global service
• Typical transit time of 5-7 days 
• Service for general cargo (no dangerous goods, oversized or temperature-controlled cargo) 
• Door-to-door service with other options available 
• Freight consolidated at our regional hubs allowing greater shipment control 
• Import/export customs brokerage 
• End-to-end real time visibility

Providing flexible capacity and routing options for your special lift requirements.

From new product launches and line-down situations to handling oversize, heavyweight or other special freight, we have qualified charter experts in key centers of trade.

• Globally available 
• Flexible capacity and routing options for special lift requirements 
• Handling oversized, heavyweight cargo, dangerous goods, perishables and valuable freight 
• Freight movement coordinated to the Customer’s precise schedule 
• DHL controls the shipment from pick-up to final delivery 
• Qualified and experienced charter experts in key centers of trade 
• Import/export customs brokerage provided 
• End-to-end real time visibility

Offering 24/7/365 proactive shipment monitoring and intervention, this service delivers regulatory compliance with high visibility of the Customer’s product movement throughout the supply chain. 

Meeting global standards for temperature-controlled life sciences air freight shipments, the service is supported by our global Good Distribution Practice (GDP) compliant network of certified life sciences stations.

Adhering to regulatory compliant customer procedures, this service is managed through the industry-dedicated IT system ‘Learn More aboutLifeTrack’.

• A single global network of certified life sciences stations managed by and compliant to DGF’s GDP guidelines 
• 24/7/365 proactive shipment monitoring and intervention
• Single Quality Management System with DGF GDP guidelines embedded into the processes 
• Over 4,500 trained and certified life sciences specialists 
• End-to-end SOP driven process, delivering the highest quality standards 
• Shipment visibility and monitoring supported by in-transit temperature data and monitoring RFID 
• Import/export customs brokerage provided

Watch our DHL Air Thermonet video