DHL eCOMMERCE CLAIM LOGIN
Please note all claims are to be submitted by the shipper of the package. If you are the receiver please undefined
All claims must be filed no later than 90 calendar days from the date of shipment.
- Loss - Must be filed after 21 days from the date of shipment for domestic and 30 days for international and APO/FPO shipments
- Damage – Can be filed immediately
The claim process takes 7-10 business days following receipt of properly completed claim forms.