Contact DHL eCommerce About a Shipment

Do you have an inquiry about a shipment sent using DHL eCommerce?

If you need immediate assistance, please contact one of our agents:

+86 400-8423550 (North)

+86 400-8423551 (South)

Business Hours: Monday - Friday, 8 am to 9 pm

Please note that Customer Service will be closed on the weekends and on public holidays.

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