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Press Release

Bonn 09/22/2016

SOS Children´s Villages manages risks with DHL Resilience360

DHL Article New Window:
DHL's risk management solution keeps track of natural and man-made disasters, which can occur at any moment and in any part of the world.
  • NGO to use DHL´s risk management solution to enhance security of employees and beneficiaries
  • DHL Resilience360 enables near real time warning system to mitigate and manage threats evolving from natural and man-made disasters
SOS Children’s Villages has signed an agreement to use DHL Resilience360, the risk management solution that helps companies manage risks by mapping their entire infrastructure network, building risk profiles and identifying critical hotspots, to ultimately initiate mitigation activities. SOS Children´s Villages is working to safeguard children and protect their rights all over the world and will use Resilience360 to enhance and secure the safety of its beneficiaries and employees.

DHL’s risk management solution keeps track of natural and man-made disasters, which can occur at any moment and in any part of the world. By monitoring potential risks, such as earthquakes, floods but also political crises, DHL Resilience360 helps to prevent disruptions of the NGO´s operations and enhances fast reactions in case of a disaster. The SOS Children´s Villages Emergency Response Coordination Team will be receiving vital information for all their 500 local facilities across 140 countries to help them monitor and manage threats to its beneficiaries and staff

“The use of DHL Resilience360 will improve emergency preparedness for our SOS Children’s Villages and provide response guidelines. By increasing speed, extent and efficiency of response operations and improving the coordination of our network worldwide, this tool will enable our colleagues on all levels to respond with adequate measures and in a comprehensive and coordinated manner as soon as possible”, says Andreas Papp, International Director of Emergency Response at SOS Children´s Villages.

Efficient and effective solution to secure safety and enable prompt reaction
The SOS Children´s Villages Emergency Response Coordination Team will receive all relevant information in near-real time. Alerts will be sent to gain visibility as a first step and to evaluate risks based on how close they are and their potential impact. DHL Resilience360 will also integrate satellite images, in partnership with the German Aerospace Center (DLR), into its platform to help SOS Children’s Villages assess emergency response options in areas where disasters such as flooding or earthquakes have taken place. The platform will function as an early warning system which enables prompt reaction to incidents and an appropriate response such as evacuation of children and staff.

“SOS Children’s Villages beneficiaries tend to be some of the most vulnerable children in the world, and it is a privilege to be aiding in the dissemination and coordination of timely intelligence to ensure they stay safe,” says Shehrina Kamal, Senior Manager, Product Management & Business Development, DHL Resilience360.

The team will also use DHL Resilience360 to improve coordination by being able to share its own information of events happening on the ground. Together with local staff, members of the Emergency Coordination Response Team will be able to feed information into the platform, which will increase the efficiency of network intelligence and enable a prompt alert of staff around the globe in case of a disaster.

Partnership of Deutsche Post DHL Group and SOS Children’s Villages
Deutsche Post DHL Group and the NGO have been working together since 2011, aiming to improve education and employability of young people and help them understand the job market. Within the Group’s GoTeach program, employees are volunteering to mentor the youth in their transition to the working world. The program started in four countries in 2011 and expanded rapidly to 26 countries worldwide by 2015.

“We are thrilled that our DHL Resilience360 product will come into use for meeting the objectives of an organization like SOS Children’s Villages with such a great cause”, Tobias Larsson, Head of Resilience360, DHL Customer Solutions & Innovation.

Acknowledging the partnership of the two organizations, Andreas Papp will also be a keynote speaker at DHL Resilience360’s Risk & Resilience Conference on September 22 at the DHL Innovation Center in Germany. The event will bring together executives and practitioners in supply chain, business continuity, security and risk management from around the globe.