DHL Express Sao Tome and Principe
Comprehensive source of information about DHL Sao Tome and Principe. Here you’ll find office addresses, shipping guidelines and restrictions, drop-off and collection points for DHL Express shipments, key local facts and more!
DHL can be contacted at the following telephone numbers:
- Within: +239 99 04050, +239 22 23344 or +239 22 21246
- Outside: +239 99 04050, +239 22 23344 or +239 22 21246
- Complaint or Compliment? Contact us via email now
DHL Express Import Guidelines
Shipping guidelines, standard prohibitions and restrictions to consider when sending express shipments to Sao Tome & Principe.
Prohibited Commodities for Sao Tome & Principe
Airline tickets, blank stock (NI)Antiques
Asbestos
Cosmetics
Dangerous goods, haz. or comb. mats
Deeds
Foodstuffs
Furs
Gambling devices
Ivory
Personal effects
Pornography
Precious metals & stones
Shipping Commodities – What You Need to Know
Certain commodities are considered as “Non-Document” and need to be accompanied by an invoice and, in some cases, additional customs documentation. Other commodities are considered simply as a “Document” and only require a DHL Waybill to be completed. The following list explains what you need to do in order to ship various commodities.
Document Commodities (Require only DHL Waybill)
Advertising brochures/pamphlets
Airline tickets, issued/validated
Annual reports
Artwork inc.drawings/proofs/layouts
Blank forms
Blueprints
Booklets, brochures (non-adv.)
Books: hardbk/paperbk non-comm. use
Business cards
Calendars
Catalogues
Charts/graphs
Cheques, cashier (NI)
Credit card blanks (NI)
Credit cards (NI)
Documents, general business
Films: promotional, training
Invoices, not blank
Labels
Magazines, periodicals, journals
Manuals, technical
Manuscripts
Maps
Microfiche & microfilm
Music, printed or manuscript
Negatives, including x-rays, films
Newspapers
Pamphlets
Passports
Personal mail
Photographs
Photos as part of business reports
Plans/drawings-arch/indust/eng. pur
Playing cards
Price lists
Price tickets for garments
Shipping schedules
Transparencies
Visa applications
Airline tickets, issued/validated
Annual reports
Artwork inc.drawings/proofs/layouts
Blank forms
Blueprints
Booklets, brochures (non-adv.)
Books: hardbk/paperbk non-comm. use
Business cards
Calendars
Catalogues
Charts/graphs
Cheques, cashier (NI)
Credit card blanks (NI)
Credit cards (NI)
Documents, general business
Films: promotional, training
Invoices, not blank
Labels
Magazines, periodicals, journals
Manuals, technical
Manuscripts
Maps
Microfiche & microfilm
Music, printed or manuscript
Negatives, including x-rays, films
Newspapers
Pamphlets
Passports
Personal mail
Photographs
Photos as part of business reports
Plans/drawings-arch/indust/eng. pur
Playing cards
Price lists
Price tickets for garments
Shipping schedules
Transparencies
Visa applications
Commodities where you should contact your local Customer Service advisor to clarify shipping requirements
Drugs: non-prescription
Drugs: prescription
Fabrics & fabric samples
Grain samples
Liquids, non-hazardous
Textile articles
Drugs: prescription
Fabrics & fabric samples
Grain samples
Liquids, non-hazardous
Textile articles
All other commodities are Non-Document in nature and should be accompanied by a DHL Waybill and an Invoice.