Using and Understanding the DHL Website
Information about link types, guidance on completing forms and a list of useful DHL abbreviations and acronyms – all intended to support your browsing experience with DHL.
All links are preceded by visual icons intended to help you understand where the link will take you to and how it will behave. Explanations are provided below.

Chevron:
This icon is used for links that take you to another page on the DHL website. The new page opens in the same browser window.
Upwards Arrow:
A link with this icon takes you to either another website or application. The page always opens in a new browser window.
Downwards Arrow:
Links with a downward arrow icon take you to a specific content area within a page, rather than the top of the page. Whether that content is on the current page or another page on the DHL website, the content always loads in the same browser window.
Download Arrow:
This icon is used to indicate a link to a downloadable file. For example, this file could be a PDF brochure, an image for media use or a piece of DHL shipping software.Documents tend to open automatically in a new browser window for you to view immediately. However, other file types may offer you the extra option of saving to your PC. This link type also provides helpful information on file type and size.
DHL uses various abbreviations and acronyms across its website. These may refer either to industry-specific or DHL-specific product and business expressions. The glossary below is intended to help you learn and understand more about some of the more important abbreviations.
Abbreviation | Explanation |
---|---|
AM | Electronic Order Management: A method of easy data exchange between you as the sender, data center, print shop, Lettershop, agency, and Deutsche Post. |
CEO | Chief Executive Officer |
DHL | Dalsey, Hillblom, Lynn: The surnames of the buddying enterpreneurs who founded DHL in 1969. |
DMG | Direct Marketing Guide |
EDI | Electronic Data Interchange: An advanced Express shipping solution for large shipping volumes and multi-site logistics operations. |
FDA | Food and Drug Administration: The authority responsible for the import of food into the United States. |
GM | Global Mail |
GMO | Global Mail Observer |
RFID | Radio Frequency Identification: A system that stores and provides information e.g. about a product, a pallet of goods or entire inventories and can process this information without any direct contact. |
3PL | Third Party Logistics |