ADDITIONAL SERVICES

For When You Need More Than Just A-B

Our Additional Services when combined with our solution offerings, provide you the flexibility to address your individual logistics needs.

DHL Cargo Insurance

Comprehensive Cargo Insurance

“All-risks” insurance with comprehensive coverage
Provided by one of the world’s largest insurers
Single or multiple shipment coverage

DHL Cargo Insurance provides peace of mind and protection to DHL’s customers, in return for a premium.

During transportation by DHL and in case of an incident, it covers the freight value & transportation cost against physical loss or damage from any external cause.

“All-risks” insurance with comprehensive coverage that’s broader than the industry standard
Competitive rates with no deductibles
Freight and insurance billing on a single invoice
Cover for high risk cargo and worldwide destinations including high risk locations
We target a maximum 30 day claim resolution, quicker than other insurers
Your claim is handled locally with personnel who speak the local language, and can settle in local currency

List of commodities that cannot be insured

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Trust in Us for Peace of Mind

4 reasons to choose DHL Cargo Insurance

No matter who is responsible for loss or damage, a carriers statutory liability usually only covers parts of a customer claim. Some cargo insurance policies may only offer limited coverage. All of this means you should insure your shipments with DHL Cargo Insurance. This will give you worldwide insurance coverage or the full value of your goods, regardless of the mode of transportation. Even if we have no statutory liability, in cases like Acts of God (force majeure) or theft or accidents caused by third parties, DHL Cargo Insurance will respond.

Peace of mind without red tape: Just one contract can give you insurance coverage for all the goods you send with DHL Freight. Based on the agreed terms and conditions and the documented value of the goods, we calculate the insurance premium for each of your shipments and charge the premium together with the freight.

In the event of a claim, you can count on prompt handling. We will process your claim within one month and even quicker if the notification is made on time and the documentation is complete. So you can quickly get back to focusing on your day-to-day business, fast.

The few coverage limitations - such as in the case of insufficient packaging - of the DHL Cargo Insurance, are clearly defined. This means no any unpleasant surprises for you in the event of a claim.