
CONSUMER
Satisfying the Modern Consumer
Consumer goods manufacturers work in a sophisticated and fast-paced industry. They are constantly responding to changing consumer-driven trends and expectations, especially in today's globally expanding middle class and urbanized populations.
Customers are researching, buying and taking delivery of their purchases in different ways, requiring not just multi-channel but omni-channel strategies. They want products to be produced and supplied sustainably, and to pay less for them. And emerging markets are no longer just centers of production; they are becoming major areas of consumption too.
In response, your supply chain needs to be efficient, agile, optimized and sustainable, using approaches like dedicated or multi-user warehousing, cross-docking and carbon monitoring to meet these demands.
Our Consumer Solutions
Our Consumer Solutions
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DHL in Consumer: Fast Facts
- More than 70 million new middle class consumers each year – mainly from emerging markets
- 3 out of 5 people will live in a city by 2030
- 40% of consumers want environmentally friendly products
- 41% of consumers buy via mobile phone
- Labor represents 50-60% of typical distribution costs
- More than 550 consumer companies use DHL Supply Chain solutions
- Local expertise in over 220 countries and territories
- On course to achieve 30% carbon reduction by 2020
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