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CONSUMER

Satisfying the Modern Consumer

Consumer goods manufacturers work in a sophisticated and fast-paced industry. They are constantly responding to changing consumer-driven trends and expectations, especially in today's globally expanding middle class and urbanized populations.

Customers are researching, buying and taking delivery of their purchases in different ways, requiring not just multi-channel but omni-channel strategies. They want products to be produced and supplied sustainably, and to pay less for them. And emerging markets are no longer just centers of production; they are becoming major areas of consumption too.

In response, your supply chain needs to be efficient, agile, optimized and sustainable, using approaches like dedicated or multi-user warehousing, cross-docking and carbon monitoring to meet these demands.

Consumer Sector Expertise

Consumer Durables

To identify and exploit opportunities, such as rapidly growing demand for online buying, DHL can offer end-to-end supply chain solutions. Services range from supply chain design, identification of network locations and transportation options, promotional logistics to maximize your brand's impact, to Envirosolutions for dealing efficiently and compliantly with waste.

Fast Moving Consumer Goods (FMCG)

When speed and cost are of the essence, it pays to collaborate. DHL offers the efficiency of multi-user warehouses, campus environments and distribution networks, as well as dedicated warehousing solutions. Packaging services are also available at the manufacturing and distribution stages, and our labor management service improves operational effectiveness.

Perishables

Whether your requirement is for frozen, chilled or ambient conditions, DHL will put together the right warehousing and transportation package to maximize shelf life and minimize loss in transit. In a lead logistics partner (LLP) capacity, DHL’s end-to-end supply chain management – including securing the optimum location and transportation options – will bring many benefits to the bottom-line.

Our Consumer Solutions

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DHL Managed Transport & Brokerage

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DHL Inbound Transport Operations

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DHL Outbound Transport Operations

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DHL Warehousing

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DHL Real Estate Solutions

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DHL Logistics Consulting

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DHL Procurement Services

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DHL Recall Services

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DHL Business Support Center

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DHL Lead Logistics Partner

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DHL Inbound to Manufacturing

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DHL Service Logistics

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DHL Indirect Materials Management (MRO)

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DHL Envirosolutions

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DHL Packaging Services

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DHL In-plant Logistics

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DHL Pre-sales Services

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DHL Passenger Gateway Services

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DHL Fulfillment

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DHL in Consumer: Fast Facts

  • More than 70 million new middle class consumers each year – mainly from emerging markets
  • 3 out of 5 people will live in a city by 2030
  • 40% of consumers want environmentally friendly products
  • 41% of consumers buy via mobile phone
  • Labor represents 50-60% of typical distribution costs
  • More than 550 consumer companies use DHL Supply Chain solutions
  • Local expertise in over 220 countries and territories
  • On course to achieve 30% carbon reduction by 2020

Consumer Insights

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