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Press Release: Bekasi, Indonesia, November 2022

  • The new facility is located in Bekasi, West Java, Indonesia
  • The new service center is integrated with sustainable solutions to minimize carbon emissions

DHL Express, the world’s leading international express service provider, has opened a new service center in Indonesia located in Bekasi, West Java, which is also known as the largest industrial area in Southeast Asia1. DHL has invested EUR 3.4 million (approximately Rp59 billion) in this facility, extending its footprint in Indonesia.

Ahmad Mohamad, Senior Technical Advisor, DHL Express Indonesia, explains that the facility is the first of four green facilities in Indonesia to be inaugurated in the next two years. “Indonesia is our strategic market, and this investment shows our support and commitment to the country. In line with the company’s vision, we built this facility with energy-saving solutions,” added Ahmad.

Home to 17 delivery vehicles, the new 2,900 square meters facility will see 30% of its power generated by solar panels. In addition, the new West Java facility is equipped with modern features, such as a full drive-in facility with direct loading capability, a motorized conveyor system, a telescopic conveyor, automated weighing and dimensioning equipment, motion sensor for office lamps, and a conveyor weight sensor.

These sustainable features are aligned with DHL Express’s green logistics commitment, where it started to use electric motorbikes and electric delivery vans in early 20212. The company plans to electrify at least half of its fleet by 2024. Additionally, DHL Express uses solar energy for its Jakarta Distribution Center.

Celebrating its 50 years of presence in Indonesia, DHL Express is committed to growing its local operations. The company will be recruiting new local employees to be based at the service center, in addition to the current 29 Certified International Specialists. In 2022, DHL Express has grown its talented workforce by 13.5% in 2022 to deliver more innovative solutions to customers.

DHL Express also supported vaccine distribution in Indonesia by bringing 40 million doses of Covid-19 vaccines to help the nation combat the pandemic.