DHL Express Expands Global Portfolio With New Heavy Weight Express Service for Shipments Up to 3,000 Kg to Support Growing Demand in Indonesia
Press Release: Jakarta, 3 June 2026
DHL Express Heavy Weight Express (HWX) enables fast and reliable handling of time-critical heavyweight shipments across its global network
- Heavy Weight Express enables global heavyweight express shipping up to 1,000 kg per piece / 3,000 kg per shipment
- Proactive shipment control through dedicated Heavy Weight Priority Desks ensures high reliability and customer service support
- DHL Express expands in the heavyweight segment, responding to growing demand
DHL Express announced the worldwide expansion of its Time Definite International portfolio with the introduction of Heavy Weight Express (HWX), an express air solution for shipments up to 1,000 kilograms per piece and 3,000 kilograms per shipment.
The launch comes at a time when Indonesia’s logistics sector continues to grow alongside industrial expansion and increasing global trade participation. The country’s freight and logistics market is projected to reach approximately USD 139 billion in 2026.1
With this launch, DHL Express strengthens its role as leading global integrator, capable of moving heavyweight cargo with express speed and reliability across more than 220 countries and territories, supported by a dedicated aviation and ground network that ensures stable uplift, predictable transit times, and globally consistent handling standards.
Heavy Weight Express is designed to meet the needs of industries where shipment reliability and timing are critical business drivers. The service integrates fast, time-definite delivery with full end-to-end control, proactive monitoring, and transparent all-in pricing that eliminates the rate volatility and cost uncertainties associated with other areas of freight. Customers benefit from guaranteed express transit times, comprehensive shipment visibility at every stage, and DHL’s uncompromising operational standards, including stringent handling procedures for shock-sensitive, high-value, or regulated goods.
This level of reliability is becoming increasingly critical for Indonesian businesses. Data shows that non-oil and gas exports grew by 7.68% year-on-year in early 2025 while manufacturing exports surged by more than 16%, reflecting stronger integration into global production networks and heightened demand for fast, dependable cross-border logistics solutions.2
The introduction of HWX is supported by the introduction of dedicated Heavy Weight Priority Desks around the world. These specialized teams are responsible for proactive tracking, early exception detection, real-time intervention, and direct communication with customers to ensure uninterrupted shipment flow. Each heavyweight shipment receives dedicated case ownership, giving customers predictability and personal attention often associated with smaller or specialist logistics providers, but with the additional advantage of DHL’s global integrator infrastructure, standardized processes, and 24/7 operational control.
The solution directly addresses six critical heavyweight use cases observed across global industries: avoiding production downtime, managing program and product launches with immovable timelines, optimizing working capital by reducing inventory buffers, supporting procurement-driven large-scale shipping environments, complying with stringent special handling requirements, and stabilizing complex multi-site supply chains. These use cases are especially prominent in sectors such as technology, automotive manufacturing, engineering and machinery, life sciences, pharmaceuticals, and oil and gas, where even minor disruptions can result in significant operational and financial impact.
This is highly relevant in Indonesia, where manufacturing contributes approximately 18–19% of GDP and remains a key backbone of exports and industrial activity, making supply chain reliability not just operationally important, but strategically critical to business continuity and competitiveness.3
Ahmad Mohamad, Senior Technical Advisor, DHL Express Indonesia, said “Indonesia’s role in global supply chains continues to grow, driven by strong performance in manufacturing, exports, and infrastructure development. As businesses scale and integrate globally, the need for logistics solutions that deliver speed, reliability, and predictability becomes increasingly critical.”
“Heavy Weight Express addresses a long-standing gap by combining express delivery speed with heavyweight capability. This is particularly relevant for Indonesian industries that depend on time-critical shipments to sustain operations and meet international demand”
Reducing shippers’ dependence on fluctuating airline capacity and removing the cost variability of add‑on fees and handling surcharges, HWX offers customers the stability of a single carrier from pickup to delivery. DHL Express manages its own aircraft fleet, hubs, gateways, customs operations, and last‑mile delivery—providing customers with predictability even during periods of global disruption or limited air capacity.
In an increasingly volatile global trade environment, HWX positions DHL Express as a critical enabler for Indonesia’s continued growth in international trade helping businesses move faster, operate more efficiently, and compete more effectively on the world stage.
[2] Manufacturing, value added (% of GDP) - Indonesia | Data