Your DHL EXPRESS shipment is in transit
-
Quick Answers to Common Tracking Questions
-
-
*(only for calls from Italy, maximum cost for calls from fixed-line is 14.49 Euro cents / minute including VAT; for calls from mobile networks, maximum cost is 48.8 Euro cents per minute, with a fee of 15.75 Euro cents.)
** in compliance with Article 8 of Resolution No. 413 - 14 – CONS, dated 29 July 2014 on the " Direttiva generale per l’adozione da parte dei fornitori di servizi postali delle carte dei servizi", DHL provides the toll-free number for information about the features and prices of its services, the billing methods, the complaint and conciliation procedures and the reporting of a disservice.
-
Manage your DHL Express deliveries here:
On Demand Delivery Management
You Decide. We Deliver.
With our DHL ON DEMAND DELIVERY service, you can choose how, when and where we deliver your shipment.
What are the benefits of ODD?
- It’s free. Enjoy the benefit of flexible delivery options at no additional cost.
- It makes receiving an international shipment easy and flexible. With ODD, you have the convenience to choose the delivery option that best suits your need.
- It reduces failed delivery attempts and improves the receiver’s experience.
-
If the shipment has duties & taxes, you can review them and proceed with payment at ON DEMAND DELIVERY.
DHL Global Trade Services (MyGTS) provides DHL Express customers with essential Customs information to understand international shipping requirements. This includes estimating landed costs, verifying shipment compliance with import and export regulations, checking destination and origin locations against embargo and restriction lists, and accessing essential trade documents.
