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Deutsche Post DHL Group – Our Response to Covid-19

Against the backdrop of the global Covid-19 outbreak, Deutsche Post DHL Group business operations are being continuously adapted to mitigate potential impacts. As a globally operating company, epidemic and pandemic risk scenarios are an integral part of the Group's continuous risk planning. The Group follows a holistic management process that enables our business units to ensure the best possible operations for our customers even in an emergency.

The safety of our employees and customers is paramount. In order to closely monitor and manage the Coronavirus outbreak, a Deutsche Post DHL Group Coronavirus task force has been established, led by the Group’s CEO. The Group’s task force also coordinates with international organizations (such as the WHO, CDC, ECDC and Robert Koch Institute) and provides the necessary information to all employees and relevant operations.

The Group’s task force:

  • Meets daily and updates top management on the evolution of the situation
  • Ensures our organizations in all countries we operate follow official authorities protocols, both international organizations and local country health authority advisories (whichever sets the strictest rule)
  • Discusses and approves measures as the situation unfolds.

We regularly update our employees via internal media, as well as via our local management teams. We publish updated information as it becomes available to reduce exposure to and transmission of the Coronavirus.

As a globally operating company with approximately 550,000 employees in over 220 countries and territories worldwide, we ensure our country organizations operate in accordance with the protocols of official authorities, both international organizations and local country health authority advisories, whichever sets the strictest rules.

Peschiera Borromeo, March 18, 2020