Do you have an inquiry about your DHL eCommerce or DHL Parcel shipment? Our Customer Service team is happy to help!

Opening hours:

Monday - Friday 9 am - 6 pm
Saturday closed
Sunday closed

Please note that Customer Service will be closed on public holidays.

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Customer Service Number:

+ 49 228 92 95 95 95


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Our Services For Consumers


Are you expecting a shipment sent with DHL eCommerce or DHL Parcel?


Do you have a question regarding tracking or delivery?