CONTACT US

Do you have an inquiry about your DHL eCommerce or DHL Parcel shipment? Our Customer Service team is happy to help!

Opening hours:
Monday - Friday 8 am - 6 pm
Saturday closed
Sunday Closed
Please note that Customer Service will be closed on 25 December and 1 January.

Call Us

If you need immediate assistance, please call one of our agents.
Customer Service Number:
+49 228 92 95 95 95 (English speaking only)

Costs for International Calls will be incurred.

Email Us

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Our Services For Consumers

Tracking

Are you expecting a shipment sent with DHL eCommerce or DHL Parcel?

Track Your Shipment

FAQs

Do you have a question regarding tracking or delivery?

Find Answers