Track & Trace FAQs

  • Yes, under certain conditions. We strongly advise you to make a record of your tracking number. However, if you have the customer reference number, you can use our online Click here to openCustomer Reference Tracking service.

  • When entering your code, make sure it is in the correct format. Please note that older tracking numbers will not be recognized, since older information is deleted regularly from our database.

  • If your question has not been answered above, feel free to contact one of our tracking experts.

Carbon Calculator

The simple, fast and reliable solution for emission scenarios.