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CORONAVIRUS / COVID-19 OUTBREAKS - INTRODUCTION OF FEE

March 26, 2020

DHL Global Forwarding, Freight Norway is closely monitoring the situation around the corona virus. Our assessments are based on public health advice. All our employees who can work from home do so. At the same time, we encourage everyone to familiarize themselves with and follow the official health advice provided.

Just over a week ago all sailings with passenger ferries were canceled. Now there are only a limited number of departures that go solely with cargo. Various measures have also been introduced around Europe. In some places increased border control has been introduced; in other places there is a ban on entry and in most countries there are quarantine orders / requirements for isolation on suspicion of infection, after travel or after contact with others.

We also see that the Norwegian krone has weakened particularly against the Euro and the Danish krone. The sum of all measures leads to a lack of capacity in the transport market, which in turn leads to increased prices for the available capacity.

As a result, we have found it necessary to introduce a single fee which will be 13% of the shipping price. This additional fee will be implemented from 01.04.2020.

This serious situation causes circumstances and obstacles that are beyond the control of DHL Global Forwarding Freight Norway and which we cannot avert. We therefore warn that we may run the risk of no longer being able to fulfill all our obligations and that deviations may occur. Examples of deviations that may occur are pickup or delivery times. 

 

Sincerely yours, 

DHL Global Forwarding, Freight (Norway) AS

Marius Nordvold Wærpen
Head of Sales & Marketing