CONTACT US

Do you have an inquiry about your DHL eCommerce Solutions or DHL Parcel shipment? Our Customer Service team is happy to help!

Opening hours:
Monday - Friday: 08:00 - 21:00 (ET)
Saturday: closed
Sunday: closed
Please note that Customer Service will be closed on public holidays

Call Us

If you need immediate assistance, please call one of our agents.
Customer Service Number:

+1 317 554 5191

Email Us

Please fill in the contact form below

All fields marked with an asterisk (*) are mandatory.

Please input your data

Please verify the field

First Name*

Please enter a valid first name

Last Name*

Please enter a valid last name

Email*

Please enter your email address and ensure you use the correct format eg example@dhl.com

Telephone number including your country code

Please enter your telephone number including country code.

Please select your country/region

Shipment ID/Tracking number

Please verify the field

What is the nature of your inquiry?

Please describe your inquiry*

Please describe your inquiry

If you would like to learn more about how DHL uses your personal data, please read our privacy statement.

Our Services For Consumers

Tracking

Are you expecting a shipment sent with DHL eCommerce Solutions or DHL Parcel?

Track Your Shipment

FAQs

Do you have a question regarding tracking or delivery?

Find Answers