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Data Integrations and Customer Web Portal

Our Customer Web Portal offers various functionalities for shipment preparation and tracking. We also offer several methods to integrate DHL eCommerce services into your internal systems to leverage our services in a convenient and flexible way.

Our Portal and Integrations

DHL eCommerce Customer Web Portal

Our portal offers you a simple and centralized way to manage all your e-commerce associated shipment processes. With this tool, you have visibility into shipment activities, billing and other information that is updated on a frequent basis.

Key features:
  • Help you to manage order
  • Single label generation or bulk/batch upload
  • Real time tracking can be search up to 50 shipments
  • Enhanced delivery performance reporting and analytics


You can access our products and services with our best-in-class RESTful web services. In addition to label generation, rating and tracking status retrieval, we also offer you a broad portfolio of DHL eCommerce web services with multiple API calls to bring your valued products closer to your global customers.

Recommended for those with:

  • Easy access to internal IT resources
  • High desire to be integrated with internal systems
  • Flexible customizations

Key features:

  • RESTful web services (Label, Tracking, Rating, Manifest, Webhook, EDD)
  • International shipping compliance
  • Enhanced security for data transmission

Third-Party Solutions

Happier customers are at the heart of our solutions. We make it a priority to integrate our services in your favorite e-commerce channels - to jointly scale your online business. As your carrier of choice you can trust us to simplify your logistics and shipping processes.

Recommended for those with:
  • Desire for plug-and-play solution that can be customized
Key Features:
  • Access to e-commerce marketplaces and platforms, such as Shopify, WooCommerce, EasyStore or Aftership via multi-carrier shipping software partners

Web Portal Step-by-Step Video Tutorial