We must respond to seasonal activity peaks and valleys in some industry sectors, along with sudden spikes in demand as new customers come on board. AI and analytics developments have been crucial in boosting recruitment speed and economy, improving selection quality and ensuring the best possible start to each employee’s journey with the company.
For DHL frontline staff, pre-existing knowledge requirements are relatively basic. Much more important is how candidates’ personalities fit with the organization’s culture of customer service and dedication. In line with the recruitment tech world’s increasing emphasis on soft skills, our assessments especially target qualities relevant to good teamwork.