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CUSTOMER SERVICE

Questions or comments? We would love to hear from you. To better direct your inquiry, please indicate whether your parcel has already arrived in Denmark. You can check this, by entering your shipment number in our Track & Trace Service.

Has your parcel already arrived in Denmark?
Yes
Do you have a shipment ID starting wit 3 or 4 letters and followed by up to 20 numbers or existing of up to 20 numbers starting with 0037…. or 0087…..? To better direct your inquiry, please have a look at your shipment ID.

Examples: 
JJD12365894758256351547
JVGL15485295478545952584
00371234567899523584
00874585236845236954