TRACK: AIR & OCEAN FREIGHT
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Track & Trace FAQs
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Yes, under certain conditions. We strongly advise you to make a record of your tracking number. However, if you have the customer reference number, you can use our online Click here to open.
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When entering your code, make sure it is in the correct format. Please note that older tracking numbers will not be recognized, since older information is deleted regularly from our database.
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If your question has not been answered above, feel free to contact one of our tracking experts.
Track & Trace FAQs
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If your question has not been answered above, feel free to contact one of our tracking experts.
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Sometimes several shipments use the same tracking number. If that is the case, we display the first ten results. Please try using a pieceID / container number if available.
Tracking number starts with 2 letters e.g. CY111111111DE? Track your shipment on the DHL Parcel websites!
- Track DHL Parcel (starts with 2 letters e.g. 3SBCC000123456, CY111111111DE)
- Track DHL Express (10 digits e.g. 1234567890 or JJD0099999999)
- Track DHL eCommerce (10 to 39 digits, starts with letters e.g. GM99999999999)
- Track DHL Global Forwarding (e.g. 1234567, 1AB12345, ABC123456, 123-12345678)
- Track DHL Freight (e.g. ABC-DE-1234567, 1234-12345, 123456789)
For more examples of the tracking numbers used on DHL shipments, please click here.
