CUSTOMER SERVICE

Have a tracking number? Find your contact

Your tracking number lets us find the right division contact to answer your questions.

No tracking number?

If you have other shipping reference numbers... View all Tracking FAQ's

DHL for Business

Shipping regularly? Request a business account and profit from exclusive benefits

Do you suspect you received a fraudulent email?

Let us know.

Documents and Packages

DHL EXPRESS

Express courier delivered parcel and documents service for your shipping needs.

Shipment Tracking and Status (Personal and Business)

DHL eCOMMERCE

Standard international and domestic parcel services. Available to private and business customers. If you are expecting a shipment sent with DHL eCommerce.

Consumers:

DEUTSCHE POST INTERNATIONAL

Postal distribution of international business mail, direct marketing campaigns and lightweight items.

Business Only:

Shipment Tracking and Status: (Personal and Business)

Shipment Numbers Starting with LY/RS/RR/RC or LB can be tracked here

* Call charges: 8,35 cents/call + 16,69 cents/min. or 8,4 cents/min. (phone number for Private Customers) from domestic landline or mobile phones.

Pallets, Containers and Other Freight Services

DHL FREIGHT

European overland transportation for groupage, part- or full-truck load shipments.

Business Only:

DHL GLOBAL FORWARDING

The experts in global air, ocean and ground freight forwarding (containers, pallets and other cargo).