Center of excellence: A glimpse at DHL’s new Americas Innovation Center

DHL has opened its new Americas Innovation Center (AMIC), reinforcing its global presence as the innovation leader in logistics.

The Americas Innovation Center provides immersive experiences showcasing the future of supply chain and logistics, mirroring similar offerings at the company’s Innovation Centers in Germany and Singapore. 

left: The self-driving Vecna Pallet Jack can autonomously navigate a warehouse setting to pick up and move pallets at the floor-level from one location to another; middle: Locus, an assisted picking robot helps warehouse pickers fulfill orders; right: The Covariant Cell contains an advanced picking arm that is able to accurately pick and place orders in the warehouse.

Located close to Chicago O’Hare airport, the 28,000-square-foot state-of-the-art facility is purpose-built to serve as a hub for DHL’s innovation eco-system of customers, partners and thought leaders to inspire change and generate real-world business impacts.

left: A virtual reality program can teach workers at a hub how to best load units into an aircraft; right: DPDHL’s own pioneering electric car, the StreetScooter, is used specifically for mail and parcel deliveries in Europe and support DHL’s Zero Emissions 2020 initiative.

Visitors receive facilitated tours, workshops and sessions custom-designed to accomplish the individual objectives of each group.  A range of innovative methodologies is used to guide participants on a journey of creativity, discovery, imagination and out-of-the-box thinking, bolstered by insightful explorations into the trends and technologies shaping the future of the supply chain at large.

To visit AMIC and experience a tour or workshop, please contact

Published: October 2019

Images: Fox and Harrison Creative/DHL