Navigation and Content

Dear User,

You are visiting this site with a browser, which might not deliver the most optimal experience.

You are still able to proceed, but in order to best experience this page, we recommend using Edge, Firefox and Chrome.

You are in  Guadeloupe
or Select a different location


Do you have an inquiry about your DHL eCommerce Solutions or DHL Parcel shipment? Our Customer Service team is happy to help!

Opening hours:
Monday - Friday: 8 AM - 9 PM (ET)
Saturday - Sunday: Closed

Please note that General Customer Service will be closed on public holidays.

Call Us

Please call us if you need immediate assistance.
Customer Service Number  
+1 317 554 5191

Email Us

Please fill in the contact form below

All fields marked with an asterisk (*) are mandatory.

Please input your data

Please verify the field

Please enter a valid first name

Please enter a valid last name

Please enter your email address and ensure you use the correct format eg

Please enter your telephone number including country code.

Please select your country/region

Please verify the field

What is the nature of your inquiry?

Please describe your inquiry

If you would like to learn more about how DHL uses your personal data, please read our privacy statement.

Forms Summary

Our Services For Consumers


Are you expecting a shipment sent with DHL eCommerce Solutions or DHL Parcel?


Do you have a question regarding tracking or delivery?