CONTACT US

Do you have an inquiry about your DHL eCommerce Solutions or DHL Parcel shipment? Our Customer Service team is happy to help!

Opening hours:
Monday - Friday (Summer) 8 am - 6 pm (UTC +1)
Monday - Friday (Winter) 8 am - 6 pm (UTC)
Saturday closed
Sunday closed

Please note that Customer Service will be closed on public holidays

Call Us

If you need immediate assistance, please call one of our agents.
Customer Service Number (English and French speaking only):

+ 49 228 92 95 95 95undefined

Costs for an international call will be incurred.

Email Us

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Our Services For Consumers

Tracking

Are you expecting a shipment sent with DHL eCommerce Solutions or DHL Parcel?

Track Your Shipment

FAQs

Do you have a question regarding tracking or delivery?

Find Answers