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DHL eCommerce Solutions Business Customers get access to the easy-to-use Customer Web Portal. The Portal offers various functionalities for shipment preparation and tracking.

If you are our Business Customer already, click here to go to the login page

Easily Manage Your Shipments

  • Automated label printing and immediate tracking number generation
  • Upload in bulk for large merchants
  • Immediate  reports

Prepare your shipments in 6 simple steps


  • Several tracking events for constant visibility of parcels
  • Transparent tracking of Cash on Delivery remittance
  • Electronic proof of delivery (ePOD)

Step-by-step Tutorials

Want to know more about the portal functions? Check out the video tutorials:



Still Have Questions about How to Use the Customer Web Portal?

Contact our Customer Service. We're happy to help!