New contract delivers flexible, scalable fulfillment for international marketplace Miravia

Professional logistics services, quick and simple set-up, and scope to grow. These were on the wishlist for Miravia. One of the most downloaded apps in Iberia, Miravia is the marketplace for Alibaba Group.

Spain is the first country in the region in which Miravia has been launched. “We are very excited about the trust Alibaba Group and Miravia have put in DHL Fulfillment Network”, says Roberto Pascual, CEO of DHL Supply Chain Iberia. All companies work so hard to get their teams, their finances, their ops and their sales and marketing just right, and the very last stage – getting their products to customers reliably – needs to be an integral part of their brand proposition that adds value and delivers on their customer promise. This is where a best-in-class e-commerce logistics solution comes in.

With the DHL Fulfillment Network, Miravia – like all customers – has access to a network of warehouses and experienced teams handling goods-in, warehousing, pick, pack and dispatch. It’s really flexible: customers can scale up with ease, whether that’s for peak season or a promotion, to trial a new product, or to reach a new market. It’s e-commerce logistics made simple. Advanced inventory insights come as standard for all customers too, allowing them to make data-based decisions around sales and stock levels across different locations.

“The scalability of the DHL Fulfillment Network is great for us, because it gives us the flexibility to meet both our current needs and our medium- to long-term projections,” explains Yann Fontaine, CEO of Miravia.

“We have brands, sellers and customers on our platform to whom we can now offer a fast and reliable service’” Yann continues. “We can consolidate our presence and offer quicker and more satisfying shopping experiences throughout the region.” The end-to-end tracking and control tools, and DHL’s continued commitment to technological innovation, were big contributing factors to this new contract.

Both parties are committed to sustainability. DHL Group’s roadmap in the pursuit of zero emissions by 2050 was another key driver in Miravia’s decision.

“We anticipate will be handling 1 million orders for Miravia annually,” says Roberto. “This agreement will strengthen Miravia’s logistics capabilities in Spain and Portugal, improving efficiency and consistency in delivery times.”

Together, DHL and Miravia look forward to a continued partnership that will add significant value to Miravia’s operations in the Iberian market, and indeed its growth plans and its plans to expand business across Europe.

If you ship 1,500 orders a month or more, you can get on board too – and very quickly! Talk to our in-country experts today.