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DHL eCommerce Customer Service


Whether you are receiving a shipment to your home or business, we want to help answer your questions about receiving or returning a shipment sent using DHL eCommerce.

Find Your Contact


In order to save you time and confusion, we need to get you to the right customer service team. Across Europe we work with a number of top-notch partners, who are there to help deliver your parcel when and how you want it. Answer a few quick questions to find the right contact.

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Additional Customer Service Help