CUSTOMER SERVICE

Documents and Packages

*(only for calls from Italy, maximum cost for calls from fixed-line is 14.49 Euro cents / minute including VAT; for calls from mobile networks, maximum cost is 48.8 Euro cents per minute, with a fee of 15.75 Euro cents.)

** in compliance with Article 8 of Resolution No. 413 - 14 – CONS, dated 29 July 2014 on the " Direttiva generale per l’adozione da parte dei fornitori di servizi postali delle carte dei servizi", DHL provides the toll-free number for information about the features and prices of its services, the billing methods, the complaint and conciliation procedures and the reporting of a disservice.

Pallets, Containers and Other Freight Services