Sustainability.

Playing our part for the planet and its people

As global e-commerce continues to grow it is important everyone involved increases their efforts to be more sustainable. As the world’s leading logistics company, we have a responsibility to also be a sustainability leader and set an example to the industry. Here are just some of the things we are doing today to make a positive impact on tomorrow.

Greener Transport

Building a best-in-class sustainable fleet
Alongside our move to electric vehicles, we run our larger vehicles, wherever possible, on biofuels made from 100% renewable materials – and no fossil fuel. And, when technology allows, we’ll be the first to switch to electric vehicles heavy duty trucks and those with inbuilt solar panels. At the same time, we train our people to drive for maximum fuel efficiency, by reducing speeds, for example.

By switching consumers to Parcel Lockers and
ServicePoints for delivery and collection, we can
reduce CO2 emissions by up to 30% per shipment.
That’s because the scale of our network means
shorter collection journeys – so 7 in 10 people
walk or cycle there.

Energy-Efficient Facilities

We put renewable production and energy reduction at the heart of our new facilities, and the updating of existing ones. This includes solar and wind generation, thermal roofs, air and ground source heat pumps, rainwater harvesting and water recycling. All buildings already have LED lighting and certified green electricity. And, as well as improving recycling, we’re pioneering the transformation of packaging waste into heat energy.

Smarter Route Planning

The more efficient our route planning, the lower the environmental impact of our network. More parcels per truck, per route, combined with fewer ‘not at home’ deliveries and more fuel-efficient driving, all result in improved sustainability.

Reducing Packaging

Our ambition is to eliminate what isn’t necessary and reuse what is. That means direct printing on packaging to remove the need for labels, self-adhesive boxes so we don’t need tape, and right-sized packaging so there’s no empty space. Alongside this, we encourage customers to choose reusable packing and wrapping, with as much made from bio-based materials as possible.

Sustainable Products

Our GoGreen Plus scheme reduces the emissions of carbon dioxide and other greenhouse gases, by investing specifically in green transportation technologies and clean fuels. We are working on a new “GoGreen Plus” product that reduces emissions by investing specifically in green and clean fuel transport technologies, known as carbon insetting. Additionally, all customers have the emissions report of their shipments available.

Committed to people

We strive to be a great company to work for all, offering our colleagues a safe, inclusive and engaging work environment where they can feel they belong. We are also committed in helping and improving the lives of our local communities through our initiatives like DHL’s Got Heart.

Ethical Governance

Our aim is to be a highly trusted, ethical, sustainable business. This includes protecting the information of our customers, suppliers and employees, ensuring we comply with the data protection requirements of all the countries we operate in and requiring suppliers to sign up to a rigorous code of conduct.

Learn more about our sustainability goals

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A selection of our sustainability stories

There are so many amazing things happening in the world of green logistics. Get the latest insights and learn how our industry is helping to deliver a sustainable future.

Biofuels: On track to bridge the gap

Book and claim explained

Sustainable fuels can help decarbonize carbon-intensive sectors such as aviation and shipping – and they’re available right now. But how can shippers buy them? The answer is through a ‘book and claim’ accounting system. It sounds complicated, but it’s not. Here’s how it works.

Five ways to build the energy supply chains of the future

Energy and logistics must work together to tackle the new demands of clean energy supply chains. Here’s how we think the two industries can do just that.