Shipments From Abroad

Do you have an inquiry about a DHL eCommerce or DHL Parcel shipment? Our Customer Service Team is happy to help!

Opening hours:

Monday - Friday 8 am - 6 pm

Saturday closed

Sunday closed

Please note that Customer Service will be closed on public holidays.

Call Us

If you need immediate assistance, please call one of our agents.
Customer Service Number
+1 800 220027

Email Us

Please fill in the contact form below

All fields marked with an asterisk (*) are mandatory.

Please enter your salutation.

Please verify the field

Please verify the field

Please verify the field

Please enter a telephone number.

Please select your country/region.

Please verify the field

What is the nature of your inquiry?

Please describe your inquiry

If you would like to learn more about how DHL uses your personal data, please read our privacy statement


Do you have a question regarding tracking or delivery?

DHL eCommerce Event Observer

Stay up-to-date with world events that might affect our high service standards