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Contact DHL Express

DHL Express customer service keeps your shipments – and your business – moving

Choose a topic below to manage a shipment, get started with DHL Express or find quick answers.

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Track Your Shipments with Our Mobile App or via WhatsApp

Download our mobile app or chat with us on WhatsApp

  • Add +234-913-920-8888 to your WhatsApp contacts
  • Message: "Track my package" or “Get a rate quote”

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Get More Support

Looking for more help? Choose from the other options below.

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Contact DHL Express about shipment tracking

Provide the tracking number for your shipment to enable us to deal with your inquiry promptly 

Please enter your tracking number.

Please enter your name.

Please enter your email address.

Verify your email address.

Please enter your ZIP code.

Please select your location.

Please enter your phone number.

Please enter your account number.

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Thank you for submitting an enquiry.

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Contact DHL Express about a scheduled pickup

Email us and a Customer Service Advisor will be in touch within 1 working day. 

Please enter your pickup reference number.

Please enter your tracking number.

Please enter your company name.

Please enter your name.

Please provide the pickup address.

Please enter your ZIP code.

Please select your location.

Please enter your phone number.

Please enter your email address.

Verify your email address.

Please provide destination country.

Please provide details for the destination

Please provide the contents of the package(s)

Please provide the number of boxes.

Please provide the weight of the package

Please provide the dimensions of your package.

Please provide the shipment value.

Please provide the Pickup Window.

Please enter your account number.

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Package Tracking

Looking for the latest status on a shipment? Use this form to track your DHL Express shipment. Please share as much detail as possible so we can assist you quickly.

Courier Pickup

Need help with a scheduled pickup? Use this form if your inquiry relates to an existing DHL Express pickup booking. Providing full details helps us resolve your request faster.

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Contact DHL Express about shipping enquiries

For support with any shipping needs, please complete the form below.

Please enter your tracking number.

Please enter your name.

Please enter your email address.

Verify your email address.

Please enter your ZIP code.

Please select your location.

Please enter your phone number.

Please enter your account number.

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Thank You

Thank you for submitting an enquiry.

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Feedback form

Your feedback helps us improve our service, so tell us about your experience with DHL Express.

Please enter your tracking number.

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Please enter your email address.

Verify your email address.

Please enter your ZIP code.

Please select your location.

Please enter your phone number.

Please enter your account number.

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Shipping

Use this form for questions about how to ship with DHL Express. We’re here to help you deliver with confidence.

Feedback

Tell us how we’re doing. We value your feedback and appreciate you taking the time to share your experience with DHL Express. Your input helps us improve.

Customer Service

234-700-CALL DHL (234-700-225-5345)

Monday – Friday: 8:00 AM – 5:00 PM WA Time*

 

DHL Express
Head Office (DHL House) is located at 

103/109 Apapa-Oshodi Expressway, Papa Ajao, Lagos 102214, Nigeria.

 

We're closed on these holidays.

  • New Years Day (January 1)
  • Workers Day (May 10)
  • Democracy Day (June 12)
  • Independence Day (October 1)
  • Christmas Day (Dec 25)
  • Boxing Day (Dec 26)