Information on e-mail service disruption

November 13, 2026

We are also affected by the current global disruption to our e-mail service provider. We cannot guarantee reliable e-mail delivery – both sending and receiving e-mails are currently disrupted.

All other DHL systems as well as our shipping and logistics services remain fully operational. We are working intensively to set up alternative e-mail communication as soon as possible. Until then, we ask our customers to contact us via alternative channels such as telephone or Microsoft Teams.