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Information Regarding DHL Express Transports as a Result of the Outbreak of Covid-19

2020-03-18

DHL Express currently delivers to and from all countries around the world. This means that we deliver and pick up your shipments as usual. However, we follow closely the decisions of the local authorities regarding local barriers and takes the necessary measures to ensure the safety of our employees and customers. Because of these measures you can expect a certain delay in deliveries to and from certain affected areas in the most affected countries.

As a result of the outbreak of Covid-19 and the current situation around the world, many companies are closed at the moment. 

Therefore, we at DHL Express want to encourage you as a customer to ensure that your receiver is open for deliveries before sending your shipment.

If you track your shipment and it appears to be on hold at the destination, it may be because the receiver has closed its deliveries at the moment. Contact your receiver to see if the company is open for deliveries. We will make another delivery attempt when the receiver is again open for deliveries.

For more information regarding the Covid-19 outbreak and what Deutsche Post DHL Group is doing, please click here.