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Contact DHL Freight About a Shipment With Us

Do you have an inquiry about a shipment sent using DHL Freight?

If your parcel shipment originated outside of Sweden and the tracking number begins and ends with letters (e.g. AA11111111DE), your package will be handled by PostNord when it arrives in Sweden. Therefore, please contact them. Alternatively, contact your shipper if the package has not reached Sweden.

If your parcel shipment originated within Sweden or your shipment is larger (pallets, container or other freight), please fill in the contact form below or call our DHL Freight customer service in Sweden at 0771-345 345

Customer Service Hours: Monday-Friday 08.00 – 18.00

Most fields required  

Your contact information

Please enter your first name

Please enter your last name.

Please enter your telephone number.

Shipment Information

Please enter your Shipment Number and/or package ID 

Please enter your Business Customer Number

Please let us know what your shipment contains.

Please let us know how your shipment is packaged

Please describe your question or problem as specifically as possible

Please attach any relevant files (optional):

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If you would like to learn more about how DHL uses your personal data, please read our privacy notice.

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