Contact DHL Express
DHL Express customer service keeps your shipments – and your business – moving
Choose a topic below to manage a shipment, get started with DHL Express Shipping or find quick answers.
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Billing Assistance
Customs Support
- Continuous Bond
- Import Customer Master File
- Hand Over to Broker
- Importer Parts List
- Denied Parties Proof of Identification
Technical Support
Claims
Fraud Support
Customer Service
1-800-CALL DHL (1-800-225-5345)
Additional DHL Express Support
The following teams may be contacted directly for associated topics. Hours of operation vary.
- Attempted Delivery Notices
1-888-273-8876 - Billing Assistance
1-800-722-0081 - ServicePoint Partners
1-888-262-4462 - Technical Support
1-800-527-7298
Monday – Friday: 6:00 AM – 7:00 PM AZ Time*
*Arizona (AZ) does not observe Daylight Savings Time
DHL Express
1210 South Pine Island Road
Fourth Floor
Plantation, FL 33324
USA
Customer Correspondence:
DHL Express
Executive Office Contact
1210 South Pine Island Road
Mail Stop #44
Plantation, FL 33324
USA
We're closed on these holidays.
- New Years Day (Jan 1)
- Dr. Martin Luther King Day (Jan 19)
- Memorial Day (May 25)
- Independence Day (Jul 3)
- Labor Day (Sep 7)
- Thanksgiving Day (Nov 26)
- Christmas Day (Dec 25)
Customer Service
CALL DHL (02-345-5000)
Additional DHL Express Support
The following teams may be contacted directly for associated topics. Hours of operation vary.
- Billing Assistance
02-345-5099 - Technical Support
02-345-5050
Monday – Friday: 08:30 AM – 17:30 PM TH Time*
*Thailand (TH) does not observe Daylight Savings Time
DHL Express International (Thailand) Ltd.
319 Chamchuri Square Building. Floor 22 and 23
Phayathai Road, Khwaeng Pathumwan
Khet Pathumwan, Bangkok 10330
We're closed on these holidays.
- New Year's Day (Jan 1)
- Additional Special Holiday (Jan 2)
- Makha Bucha Day (Mar 3)
- Chakri Memorial Day (Apr 6)
- Songkran Festival (Apr 13-15)
- National Labor Day (May 1)
- Coronation Day (May 4)
- Visakha Bucha Day (Jun 1)
- H.M. Queen Suthida Bajrasudhabimalalakshana's Birthday (Jun 3)
- H.M. King Maha Vajiralongkorn Phra Vajiraklaochaoyuhua's Birthday (Jul 28)
- Asarnha Bucha Day (Jul 29)
- H.M. Queen Sirikit The Queen Mother's Birthday/Mother's Day (Aug 12)
- H.M. King Bhumibol Adulyadej The Great Memorial Day (Oct 13)
- Chulalongkorn Day (Oct 23)
- H.M. King Bhumibol Adulyadej The Great's Birthday/National Day/Father's Day (Dec 5)
- Constitution Day (Dec 10)
- New Year's Eve (Dec 31)