Contact DHL eCommerce About a Shipment

Do you have an inquiry about a shipment sent using DHL eCommerce?

If you need immediate assistance, please fill out the quick form below and someone will be in touch.

Business Hours: Monday – Friday, 8 am - 6 pm

Please note that Customer Service will be closed on public holidays.

Your contact information

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Shipment ID/Tracking Number

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Please describe your question or problem as specifically as possible*

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If you would like to learn more about how DHL uses your personal data, please read our privacy notice.

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