CONTACT US

Do you have an inquiry about your DHL eCommerce Solutions or DHL Parcel shipment? Our Customer Service team is happy to help!

Opening hours:
Monday - Friday: 8 am - 6 pm
Saturday: closed
Sunday: closed
Please note that Customer Service will be closed on public holidays.

Call Us

If you need immediate assistance, please call one of our agents.
Customer Service Number:

+886 277031126

Please fill in the contact form below

All fields marked with an asterisk (*) are mandatory.

Please input your data

Please verify the field

First Name*

Please enter a valid first name

Last Name*

Please enter a valid last name

Email*

Please enter your email address and ensure you use the correct format eg example@dhl.com

Telephone number including your country code

Please enter your telephone number including country code.

Please select your country/region

Shipment ID/Tracking number

Please verify the field

What is the nature of your inquiry?

Please describe your inquiry*

Please describe your inquiry

If you would like to learn more about how DHL uses your personal data, please read our privacy statement.

Are you expecting a shipment sent with DHL eCommerce Solutions or DHL Parcel?

Do you have a question regarding tracking or delivery?

Find Answers