Navigation and Content
You are in  Vietnam
or Select a different country


Press Release: Hanoi, Vietnam, November 1, 2022

Certification by the Transported Asset Protection Association (TAPA) demonstrates DHL’s highest security standards for transporting its customers’ shipments

DHL Express, the world’s leading international express service provider, has inaugurated its latest service center at a grand opening ceremony in Hanoi, Vietnam. Located in the capital’s Bac Tu Liem district, the new West Hanoi Service Center is another step in the global logistics leader’s ongoing commitment to facilitating global trade for Vietnam.

Representing an investment of approximately EUR2 million and spanning almost 2,600sqm, the Hanoi West Service Center is almost three times the size of its previous site. With sustainability at the core of DHL’s business, the new service center is equipped with an array of technologies to minimize carbon emissions and maximize operational efficiencies. These include green air-conditioning systems utilizing variable refrigerant volume technology, helicopter fans and electric vehicles.

“According to the DHL Trade Growth Atlas, Vietnam will continue to be one of the top 10 countries for trade volume growth in the next five years,” said Bernardo Bautista, General Director and Country Manager, DHL Express Vietnam. “We are optimistic that the nation’s exports and imports will continue to rise, including the northern region where several of the largest exporters from the technology sector are located. This new service center in Hanoi is well-positioned to provide these businesses with the best possible access to international markets in the years ahead.”

The West Hanoi Service Center is also the 100th facility in the Asia Pacific region (excluding China) to achieve TAPA “A” certification by the Transported Asset Protection Association.

Mark Komene, Senior Director for Operations at DHL Express Vietnam commented, “Security and corporate success always go hand in hand, especially in today’s rapidly changing environments. In Vietnam and across more than 220 countries and territories where we operate, DHL Express treats the security of our supply chains with utmost importance. It is our competitive advantage and our top priority to ensure the safety and security of customers’ shipments traveling through our network, as well as of our workplaces and people.”

Handing over the 100th TAPA “A” Certification in Asia Pacific to DHL Express at the opening ceremony of its West Hanoi Service Center, Tony Lugg, TAPA Certified Expert and Chairman of TAPA APAC, said, “TAPA Class “A” is the highest level of our security standards and denotes a facility as one that offers “elevated security protection”. DHL’s 100th TAPA “A” certification in Asia Pacific is a significant achievement which enhances their position as an industry leader in the international express service domain. Customers everywhere increasingly demand logistics partners to build resilience and sustainability into their networks. DHL has certainly proved that their network is safe, secure and certified by the internationally recognized TAPA Standards.”

According to the General Statistics Office data, Vietnam recorded double-digit cumulative export growth after nine months of 2022, with electronics and garments among the top export commodities. From the latest DHL Trade Growth Atlas, Vietnam, among the other ASEAN countries, is also forecasted to lead the world in export growth over the next five years. The IMF also forecasts that Vietnam will see a growth in trade volume.